[et_pb_section fb_built=”1″ custom_padding_last_edited=”on|tablet” _builder_version=”4.14.7″ _module_preset=”default” background_color=”#d9f9f4″ custom_margin=”||||false|false” custom_padding=”|15%||15%|true|true” custom_padding_tablet=”|0%||0%|true|true” custom_padding_phone=”|0%||0%|true|true” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ custom_padding_last_edited=”on|phone” _builder_version=”4.14.7″ _module_preset=”default” background_color=”#FFFFFF” custom_margin=”||||false|false” custom_padding=”|2%||2%|false|true” custom_padding_tablet=”|4%||4%|false|true” custom_padding_phone=”|6%||6%|false|true” border_radii=”on|10px|10px|10px|10px” border_width_all=”1px” border_color_all=”#e0e0e0″ global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.14.7″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/massive.io\/wp-content\/uploads\/2025\/07\/Diamond-Bros-pull-quote.png” alt=”thomas smith from cgi digital” title_text=”Diamond Bros pull quote” _builder_version=”4.14.7″ _module_preset=”default” border_radii=”on|10px|10px|10px|10px” box_shadow_style=”preset2″ global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.14.7″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/massive.io\/wp-content\/uploads\/2023\/09\/Quotation_ColourA@3x.png” alt=”Globe icon” title_text=”Quotation_ColourA@3x” _builder_version=”4.14.7″ _module_preset=”default” width=”6%” width_tablet=”6%” width_phone=”10%” width_last_edited=”on|phone” custom_margin=”||5%||false|false” custom_margin_tablet=”||5%||false|false” custom_margin_phone=”||3%||false|false” custom_margin_last_edited=”on|phone” custom_padding=”||||false|false” locked=”off” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.14.7″ _module_preset=”default” text_text_color=”#000000″ text_font_size=”18px” text_line_height=”1.3em” header_2_font=”Roboto||||||||” header_2_text_color=”#000000″ header_3_text_color=”#000000″ header_3_font_size=”18px” header_3_line_height=”1.5em” custom_padding=”||||true|true” global_colors_info=”{}”]<\/p>\n
I needed a portal where someone could just drop footage and it goes to the destination I specify. So we reached out to people we knew at Frame.io, and they said: \u2018You need to talk to MASV.\u2019<\/strong><\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.14.7″ _module_preset=”default” text_text_color=”#000000″ header_2_font=”Roboto||||||||” header_2_text_color=”#000000″ header_3_text_color=”#000000″ header_3_font_size=”18px” header_3_line_height=”1.5em” custom_padding=”||||true|true” global_colors_info=”{}”]<\/p>\n Josh Diamond<\/strong> Image: Josh (at left) and Jason Diamond at the premiere of their film, “How Dark My Love,” at the Tribeca Film Festival 2025. Photo by Peter Tannenbaum.<\/em><\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” _builder_version=”4.14.7″ _module_preset=”default” background_color=”#FFFFFF” background_color_gradient_start=”#072231″ background_color_gradient_end=”#031119″ background_color_gradient_direction=”351deg” custom_padding=”2%|15%|2%|15%|true|true” custom_padding_tablet=”|0%||0%|true|true” custom_padding_phone=”2%|0.1%|2%|0.1%|true|true” locked=”off” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ custom_padding_last_edited=”on|desktop” _builder_version=”4.14.7″ _module_preset=”default” background_enable_color=”off” custom_margin=”||||false|false” custom_padding=”||||true|false” custom_padding_tablet=”||||true|false” custom_padding_phone=”||||false|false” border_color_all=”#e0e0e0″ global_colors_info=”{}” custom_padding__hover_enabled=”off|desktop”][et_pb_column type=”1_2″ _builder_version=”4.14.7″ _module_preset=”default” background_enable_color=”off” custom_padding=”4%|4%|4%|4%|true|true” border_radii=”on|10px|10px|10px|10px” border_width_all=”1px” border_color_all=”#e1e1e1″ global_colors_info=”{}”][et_pb_text _builder_version=”4.14.7″ _module_preset=”default” text_text_color=”#000000″ text_font_size=”16px” header_2_font=”Roboto||||||||” header_2_text_color=”#000000″ header_3_text_color=”#000000″ header_3_font_size=”18px” header_3_line_height=”1.5em” custom_padding=”||||true|true” locked=”off” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.14.7″ _module_preset=”default” text_text_color=”#000000″ text_font_size=”16px” header_2_font=”Roboto||||||||” header_2_text_color=”#000000″ header_3_text_color=”#000000″ header_3_font_size=”18px” header_3_line_height=”1.5em” custom_padding=”||||true|true” locked=”off” global_colors_info=”{}”]<\/p>\n \u2b55\ufe0f Finding a platform willing and able to perform fit-for-purpose integrations to enable automated metadata collection and propagation.<\/p>\n \u2b55\ufe0f Providing an easy way for non-technical users to upload user-generated content (UGC) from anywhere.<\/p>\n \u2b55\ufe0f Orchestrating hands-free, automated transfer of uploaded UGC to The Diamond Bros’ Frame.io account.<\/p>\n \u2b55\ufe0f Implementing scalable file transfer able to handle a high data volumes within a tight time window.<\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.14.7″ _module_preset=”default” background_enable_color=”off” custom_padding=”4%|4%|4%|4%|true|true” border_radii=”on|10px|10px|10px|10px” border_width_all=”1px” border_color_all=”#e1e1e1″ global_colors_info=”{}”][et_pb_text _builder_version=”4.14.7″ _module_preset=”default” text_text_color=”#000000″ text_font_size=”16px” header_2_font=”Roboto||||||||” header_2_text_color=”#000000″ header_3_text_color=”#000000″ header_3_font_size=”18px” header_3_line_height=”1.5em” custom_padding=”||||true|true” border_color_all=”#e1e1e1″ locked=”off” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.14.7″ _module_preset=”default” text_text_color=”#000000″ text_font_size=”16px” header_2_font=”Roboto||||||||” header_2_text_color=”#000000″ header_3_text_color=”#000000″ header_3_font_size=”18px” header_3_line_height=”1.5em” custom_padding=”||||true|true” border_color_all=”#e1e1e1″ locked=”off” global_colors_info=”{}”]<\/p>\n \u2705 An open, cloud-based platform and teams eager to solve unique problems by integrating MASV with the Pipedream automation platform.\u00a0<\/p>\n \u2705 Browser-based, drag-and-drop file upload portals that can be embedded on any website and that any fan can use to upload UGC.<\/p>\n \u2705 MASV\u2019s no-code cloud integration with Frame.io and fully automated transfers.<\/p>\n \u2705 Resilient, cloud-native infrastructure built on AWS that can scale practically infinitely.<\/p>\n [\/et_pb_text][et_pb_code _builder_version=”4.14.7″ _module_preset=”default” locked=”off” global_colors_info=”{}”]\r\n Table of Contents<\/strong><\/p>\n<\/div>\n<\/div>\n [\/et_pb_text][et_pb_text _builder_version=”4.14.7″ text_text_color=”#000000″ text_line_height=”1.8em” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|desktop” _builder_version=”4.14.7″ _module_preset=”default” background_color=”#FFFFFF” custom_margin=”||||false|false” custom_padding=”2%|15%|2%|15%|false|true” custom_padding_tablet=”4%|0%|4%|0%|true|true” custom_padding_phone=”6%|0%|6%|0%|true|true” border_color_top=”#e1e1e1″ locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.14.7″ _module_preset=”7b1bf5ad-cc2a-4448-981c-4963d88bd6e8″ custom_margin=”||||false|false” custom_padding=”||0px||false|true” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.9.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_text module_id=”customer” _builder_version=”4.14.7″ _module_preset=”2514b1ee-af07-4bc3-a96b-c9aaa32f4a18″ text_text_color=”#000000″ text_line_height=”1.8em” header_2_text_color=”#000000″ global_colors_info=”{}”]<\/p>\n The Diamond Bros<\/a> are a full-service creative production company with expertise in virtual\/extended reality, TV\/film production, commercials, and brand creative. The company\u2014headed by Josh Diamond and his twin brother Jason\u2014has worked with blue-chip clients from Meta and the PGA to HBO\/Sesame Street (for which they won a Primetime Emmy).<\/p>\n The brothers Diamond got their start collaborating practically in the womb, says Josh. \u201cWe were branded at birth,\u201d he explains, adding that from there the two became editors in the mid-90s and have worked together ever since.<\/p>\n [\/et_pb_text][et_pb_image src=”https:\/\/massive.io\/wp-content\/uploads\/2025\/07\/Screenshot-2025-06-19-at-1.58.35\u202fPM.png” alt=”drone operator” title_text=”Screenshot 2025-06-19 at 1.58.35\u202fPM” _builder_version=”4.14.7″ _module_preset=”default” max_width=”80%” max_width_tablet=”100%” max_width_phone=”100%” max_width_last_edited=”on|desktop” module_alignment=”center” border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.14.7″ _module_preset=”default” text_text_color=”#000000″ text_line_height=”1.8em” header_3_text_color=”#000000″ global_colors_info=”{}”]<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,2_3″ _builder_version=”4.14.7″ _module_preset=”7b1bf5ad-cc2a-4448-981c-4963d88bd6e8″ background_color=”#f5f5f5″ custom_margin=”||||false|false” custom_padding=”3%|3%|3%|3%|true|true” border_radii=”on|8px|8px|8px|8px” locked=”off” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.9.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/massive.io\/wp-content\/uploads\/2024\/05\/female-video-editor-works-indoors-in-creative-offi-2023-11-27-05-03-18-utc-1.jpg” alt=”a female designer add a sticky note to a whiteboard” title_text=”Female video editor works indoors in creative office studio.” _builder_version=”4.14.7″ _module_preset=”default” border_radii=”on|5px|5px|5px|5px” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”4.9.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.14.7″ _module_preset=”2514b1ee-af07-4bc3-a96b-c9aaa32f4a18″ text_text_color=”#000000″ text_line_height=”1.8em” header_2_text_color=”#000000″ header_4_text_color=”#000000″ global_colors_info=”{}”]<\/p>\n Save time and resources with reliable, fast media sharing across every department in your pipeline.<\/p>\n How MASV Supports Post Teams ><\/span><\/strong><\/span><\/a><\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|desktop” _builder_version=”4.14.7″ _module_preset=”default” background_color=”#FFFFFF” custom_margin=”||||false|false” custom_padding=”2%|15%|2%|15%|false|true” custom_padding_tablet=”4%|0%|4%|0%|true|true” custom_padding_phone=”6%|0%|6%|0%|true|true” border_width_top=”1px” border_color_top=”#e1e1e1″ locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.14.7″ _module_preset=”7b1bf5ad-cc2a-4448-981c-4963d88bd6e8″ custom_margin=”||||false|false” custom_padding=”0px||||false|true” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.9.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_text module_id=”challenge” _builder_version=”4.14.7″ _module_preset=”2514b1ee-af07-4bc3-a96b-c9aaa32f4a18″ text_text_color=”#000000″ text_line_height=”1.8em” header_2_text_color=”#000000″ global_colors_info=”{}”]<\/p>\n The Diamond Bros were asked to produce a documentary on the Scottish rock band, Frightened Rabbit<\/a>.<\/p>\n The band put out a call to its fans to submit user-generated content (UGC) for the documentary. But ingesting all that content, without hours of manual labor, wasn\u2019t easy\u2014until they found MASV<\/a>.\u00a0\u00a0<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.14.7″ _module_preset=”default” text_text_color=”#000000″ text_line_height=”1.8em” header_3_text_color=”#000000″ global_colors_info=”{}”]<\/p>\n The major problem The Diamond Bros needed to solve was ingesting thousands of user-generated video and image files in a short time frame, submitted by hundreds of fans from around the world, into the Frame.io<\/strong> media asset manager.<\/p>\n The file transfer solution had to be reliable and performant in these kinds of high-volume conditions. The team considered Google Drive, but it was dismissed as \u201cnot an elegant solution\u201d whose strict upload and file size limits would almost certainly cause issues.\u00a0<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.14.7″ _module_preset=”default” text_text_color=”#000000″ text_line_height=”1.8em” header_3_text_color=”#000000″ global_colors_info=”{}”]<\/p>\n It\u2019s next to impossible to collect UGC en masse without an easy way for fans to upload content.<\/p>\n \u201cI needed a portal where somebody can just drop footage and it just goes the place I want it,\u201d explains Josh, \u201cAnd where I’m not exposing my users to other private information within the project.\u201d<\/p>\n<\/blockquote>\n But collecting thousands of small mobile phone video clips, photos, and other small files from numerous fans was only half the battle: The content also had to get into their system, while staying trackable.<\/p>\n \u201cWho sent what? How long is it? What format is it in? Where\u2019s it going to go? Trying to figure out where the asset came from\u2014there’s no reason why this has to be a manual process that occupies one person’s time 40 hours a week to try and figure this out.\u201d<\/p>\n<\/blockquote>\n [\/et_pb_text][et_pb_text _builder_version=”4.14.7″ _module_preset=”default” text_text_color=”#000000″ text_line_height=”1.8em” header_3_text_color=”#000000″ global_colors_info=”{}”]<\/p>\n While The Diamond Bros originally considered using a Zapier integration with Google Drive to push content to Frame.io, this workflow proved problematic because clips didn\u2019t retain metadata. The technical problems associated with Google Drive\u2019s integration with Frame.io also became too much to handle.<\/p>\n The team needed a simple, reliable, and secure method to get content from its upload portal into Frame.io with all metadata retained<\/strong>, and without manual uploads and downloads.<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.14.7″ _module_preset=”default” text_text_color=”#000000″ text_line_height=”1.8em” header_3_text_color=”#000000″ global_colors_info=”{}”]<\/p>\n The workflow The Diamond Bros ultimately decided on required an open, cloud-based platform able to accommodate an integration with third-party tools, such as the Pipedream automation platform, to associate submission information with footage uploaded to a MASV Portal and sent to Frame.io.<\/p>\n [\/et_pb_text][et_pb_text module_id=”physical” _builder_version=”4.14.7″ _module_preset=”default” text_text_color=”#000000″ text_line_height=”1.8em” header_4_text_color=”#444444″ background_color=”rgba(158,213,247,0.19)” custom_padding=”2%|3%|2%|3%|false|true” hover_enabled=”0″ border_width_left=”5px” border_color_left=”#3d72e7″ locked=”off” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n Note<\/strong>: When someone uploads a file through a MASV Portal, MASV collects metadata via a Custom Form<\/a>\u2014a set of fields you define. MASV then generates a sidecar file that includes all that information and is retained when sent to storage.<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|desktop” _builder_version=”4.14.7″ _module_preset=”default” background_color=”#FFFFFF” custom_margin=”||||false|false” custom_padding=”2%|15%|2%|15%|false|true” custom_padding_tablet=”4%|0%|4%|0%|true|true” custom_padding_phone=”6%|0%|6%|0%|true|true” border_width_top=”1px” border_color_top=”#e1e1e1″ locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.14.7″ _module_preset=”7b1bf5ad-cc2a-4448-981c-4963d88bd6e8″ custom_margin=”||||false|false” custom_padding=”0px||||false|true” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.9.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_text module_id=”solution” _builder_version=”4.14.7″ _module_preset=”2514b1ee-af07-4bc3-a96b-c9aaa32f4a18″ text_text_color=”#000000″ text_line_height=”1.8em” header_2_text_color=”#000000″ global_colors_info=”{}”]<\/p>\n The Diamond Bros and MASV developed a custom content ingestion pipeline involving Jotform to gather consent sign off and collect other metadata, and Pipedream as an intermediary between Jotform and their branded MASV Portal:<\/p>\n [\/et_pb_text][et_pb_text module_id=”physical” _builder_version=”4.14.7″ _module_preset=”default” text_text_color=”#000000″ text_line_height=”1.8em” header_4_text_color=”#444444″ background_color=”rgba(158,213,247,0.19)” custom_padding=”2%|3%|2%|3%|false|true” border_width_left=”5px” border_color_left=”#3d72e7″ locked=”off” global_colors_info=”{}”]<\/p>\n Note<\/strong>: This workflow was developed prior to MASV\u2019s introduction of upload rules<\/a> for every Portal. These rules now allow admins to add terms of service\/consent documents to any Portal, and combine with MASV custom forms to collect and retain metadata throughout a content ingestion workflow.<\/p>\n [\/et_pb_text][et_pb_text module_id=”fast” _builder_version=”4.14.7″ _module_preset=”default” text_text_color=”#000000″ text_line_height=”1.8em” header_3_text_color=”#000000″ hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n MASV provided the file transfer functionality required by the documentary team to collect thousands of UGC clips quickly and reliably, without fans having to wait for slow file transfers or retry failed uploads.<\/p>\n \u201cMASV worked fabulously,\u201d says Director William Miller.<\/p>\n<\/blockquote>\n [\/et_pb_text][et_pb_image src=”https:\/\/massive.io\/wp-content\/uploads\/2024\/09\/custom-branding-MASV-portal.png” alt=”MASV Portal upload” title_text=”custom branding MASV portal” align=”center” _builder_version=”4.14.7″ _module_preset=”default” max_width_last_edited=”off|desktop” global_colors_info=”{}”][\/et_pb_image][et_pb_text module_id=”portals” _builder_version=”4.14.7″ _module_preset=”default” text_text_color=”#000000″ text_line_height=”1.8em” header_3_text_color=”#000000″ hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n
Director\/Executive Producer, The Diamond Bros<\/p>\nChallenges:<\/span><\/h2>\n
MASV Solutions:<\/span><\/h2>\n
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\n
Who Are the Diamond Bros?<\/h2>\n
\ud83c\udfc6 The Diamond Bros Highlights:<\/h3>\n
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MASV for Post-Production Houses<\/h4>\n
The Challenge: Smoothly Ingesting High Volumes of User-Generated Content Into Frame.io<\/h2>\n
Challenge #1: The need for fast, reliable, and scalable file transfer<\/h3>\n
Challenge #2: The need for intuitive upload portals<\/h3>\n
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Challenge #3: The need for a smooth integration with Frame.io<\/h3>\n
Challenge #4: The need for an open, cloud-based platform<\/h3>\n
The Solution: Automated UGC Ingest Into Frame.io<\/h2>\n
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A fast, reliable way to send and receive files<\/h3>\n
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Secure, flexible, web-based upload Portals<\/h3>\n