{"id":119071,"date":"2022-11-15T15:32:26","date_gmt":"2022-11-15T15:32:26","guid":{"rendered":"https:\/\/massive.io\/?page_id=119071"},"modified":"2026-02-04T10:01:34","modified_gmt":"2026-02-04T15:01:34","slug":"the-open-mind","status":"publish","type":"page","link":"https:\/\/massive.io\/customer-stories\/the-open-mind\/","title":{"rendered":"The Open Mind Customer Story"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; specialty=&#8221;on&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#f8fbfe&#8221; background_color_gradient_start=&#8221;#002a51&#8243; background_color_gradient_end=&#8221;#606060&#8243; background_color_gradient_direction=&#8221;300deg&#8221; background_enable_image=&#8221;off&#8221; custom_margin=&#8221;-2.5%||||false|false&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;&#8221; custom_margin_last_edited=&#8221;on|desktop&#8221; custom_padding=&#8221;2.5em|8%|2.5em|8%|true|true&#8221; custom_padding_tablet=&#8221;|0%||0%|true|true&#8221; custom_padding_phone=&#8221;34px||0px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_image src=&#8221;https:\/\/massive.io\/wp-content\/uploads\/2022\/11\/Alexander-Heffner_Branded_Headshot.jpg&#8221; alt=&#8221;Headshot of Alexander Heffner from the Open Mind&#8221; title_text=&#8221;Alexander Heffner_Branded_Headshot&#8221; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; specialty_columns=&#8221;2&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_row_inner custom_padding_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;-24px||||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding_tablet=&#8221;0px||0px||false|false&#8221; custom_padding_phone=&#8221;0px||2em||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column_inner saved_specialty_column_type=&#8221;1_2&#8243; _builder_version=&#8221;4.9.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; text_font_size=&#8221;22px&#8221; text_font_size_tablet=&#8221;23px&#8221; text_font_size_phone=&#8221;20px&#8221; text_font_size_last_edited=&#8221;off|tablet&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<blockquote>\n<p>\u201c<strong><span style=\"background-color: #ffffa3;\">As soon as I discovered MASV, I could not forget WeTransfer any faster<\/span><\/strong>. MASV operates in a whole different world, really. Which means your customers can have the ultimate confidence that there&#8217;s not going to be a failure.&#8221;<\/p>\n<\/blockquote>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; text_font_size=&#8221;18px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>&#8211; Alexander Heffner, Host, <em>The Open Mind<\/em><\/p>\n<p>[\/et_pb_text][\/et_pb_column_inner][\/et_pb_row_inner][\/et_pb_column][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|tablet&#8221; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#202332&#8243; custom_padding=&#8221;|8%||8%|false|true&#8221; custom_padding_tablet=&#8221;|0%||0%|false|true&#8221; custom_padding_phone=&#8221;|0%||0%|false|true&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text disabled_on=&#8221;off|off|off&#8221; _builder_version=&#8221;4.14.7&#8243; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; header_font=&#8221;||||||||&#8221; header_line_height=&#8221;1.3em&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2><span style=\"color: #ffffff;\">Challenges<\/span><\/h2>\n<p>[\/et_pb_text][et_pb_text disabled_on=&#8221;off|off|off&#8221; _builder_version=&#8221;4.14.7&#8243; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; header_font=&#8221;||||||||&#8221; header_line_height=&#8221;1.3em&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>\u2b55\ufe0f\u00a0 Delivering terabytes of data from location to an editor.<\/p>\n<p>\u2b55\ufe0f\u00a0 Running into slow or failed uploads with WeTransfer and Dropbox.<\/p>\n<p><span style=\"font-weight: 400;\">\u2b55\ufe0f\u00a0 Delivering files in low-network conditions.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u2b55\ufe0f\u00a0 Turning around files in short order to stay on schedule.<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text disabled_on=&#8221;off|off|off&#8221; _builder_version=&#8221;4.14.7&#8243; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; header_font=&#8221;||||||||&#8221; header_line_height=&#8221;1.3em&#8221; header_2_text_color=&#8221;#FFFFFF&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Solutions (Via MASV)<\/h2>\n<p>[\/et_pb_text][et_pb_text disabled_on=&#8221;off|off|off&#8221; _builder_version=&#8221;4.14.7&#8243; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; header_font=&#8221;||||||||&#8221; header_line_height=&#8221;1.3em&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<div class=\"et_pb_text_inner\">\n<div class=\"et-fb-popover-tinymce\" data-shortcode-id=\"0.2.0.1-1650565904016\" data-quickaccess-editable=\"yes\">\n<div class=\"mce-content-body\" style=\"position: relative;\" contenteditable=\"true\">\n<p>\u2705 Send and receive file packages of unlimited size to or from remote employees anywhere in the world.<\/p>\n<p>\u2705\u00a0 MASV is optimized for speed and stability, with built-in reliability controls like auto-retry and pause\/resume.<\/p>\n<p>\u2705\u00a0 MASV&#8217;s Desktop App can perform under pressure in low-network conditions.<\/p>\n<p>\u2705\u00a0 Fair and fast transfers with access to over 300 global servers in close proximity.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;https:\/\/app.massive.io\/en\/signup&#8221; button_text=&#8221;Sign Up for MASV&#8221; button_alignment=&#8221;left&#8221; module_class=&#8221;starttrial&#8221; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;16px&#8221; button_text_color=&#8221;#ffffff&#8221; button_bg_use_color_gradient=&#8221;on&#8221; button_bg_color_gradient_start=&#8221;#3D72E7&#8243; button_bg_color_gradient_end=&#8221;#53a0fe&#8221; button_bg_color_gradient_direction=&#8221;243deg&#8221; button_border_width=&#8221;0px&#8221; button_border_radius=&#8221;26px&#8221; button_letter_spacing=&#8221;1px&#8221; button_font=&#8221;|700||on|||||&#8221; button_use_icon=&#8221;off&#8221; custom_margin=&#8221;5%||||false|false&#8221; custom_padding=&#8221;15px|30px|15px|30px&#8221; global_colors_info=&#8221;{}&#8221; button_text_color__hover=&#8221;#ffffff&#8221; button_text_color__hover_enabled=&#8221;on&#8221; button_border_radius__hover=&#8221;26px&#8221; button_border_radius__hover_enabled=&#8221;on&#8221; button_letter_spacing__hover=&#8221;1px&#8221; button_letter_spacing__hover_enabled=&#8221;on&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|tablet&#8221; _builder_version=&#8221;4.14.7&#8243; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;2.5em|8%|2.5em|8%|true|true&#8221; custom_padding_tablet=&#8221;2.5em|0%|2.5em|0%|true|true&#8221; custom_padding_phone=&#8221;2.5em|0%|2.5em|0%|true|true&#8221; box_shadow_style=&#8221;preset2&#8243; box_shadow_vertical=&#8221;-15px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row custom_padding_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.14.7&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;|411px||auto|false|false&#8221; custom_padding=&#8221;|141px|0px|141px|false|false&#8221; custom_padding_tablet=&#8221;0px|0px||0px|false|false&#8221; custom_padding_phone=&#8221;0px|0px|0px|0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text content_tablet=&#8221;<\/p>\n<h2>Table of Contents<\/h2>\n<p>&#8221; content_phone=&#8221;<\/p>\n<h2>Table of Contents<\/h2>\n<p>&#8221; content_last_edited=&#8221;off|desktop&#8221; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#000000&#8243; text_font_size=&#8221;26px&#8221; custom_margin=&#8221;||||false|false&#8221; custom_margin_tablet=&#8221;||0px||false|false&#8221; custom_margin_phone=&#8221;&#8221; custom_margin_last_edited=&#8221;on|desktop&#8221; custom_padding=&#8221;20px||||false|false&#8221; custom_padding_tablet=&#8221;||0px||false|false&#8221; custom_padding_phone=&#8221;0px||0px||false|false&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>Table of Contents<\/strong><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.14.7&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; header_font=&#8221;||||||||&#8221; header_line_height=&#8221;1.3em&#8221; custom_margin=&#8221;0px||||false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; custom_padding_tablet=&#8221;0px||||false|false&#8221; custom_padding_phone=&#8221;0px||||false|false&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li><a href=\"#who\">Who is The Open Mind?<\/a><\/li>\n<li><a href=\"#challenge\">The Challenge: Files That Are Too Big to Move<\/a><\/li>\n<li><a href=\"#solution\">The Solution: MASV &#8211; Night and Day Difference<\/a><\/li>\n<li><a href=\"#result\">The Result: You Don&#8217;t Need to Turn Anywhere Else Besides MASV<\/a><\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.14.7&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;|411px||auto|false|false&#8221; custom_padding=&#8221;0px|141px|0px|141px|false|false&#8221; custom_padding_tablet=&#8221;0px|0px||0px|false|false&#8221; custom_padding_phone=&#8221;0px|0px|0px|0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text content_tablet=&#8221;<\/p>\n<h2>Who is Sound Lounge?<\/h2>\n<p>&#8221; content_phone=&#8221;<\/p>\n<h2>Who is Apache?<\/h2>\n<p>&#8221; content_last_edited=&#8221;off|tablet&#8221; module_id=&#8221;who&#8221; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||||false|false&#8221; custom_margin_tablet=&#8221;||0px||false|false&#8221; custom_margin_phone=&#8221;&#8221; custom_margin_last_edited=&#8221;on|desktop&#8221; custom_padding=&#8221;20px||||false|false&#8221; custom_padding_tablet=&#8221;0px||20px||false|false&#8221; custom_padding_phone=&#8221;0px||20px||false|false&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>What is The Open Mind?<\/h2>\n<p>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/massive.io\/wp-content\/uploads\/2022\/11\/The-Open-Mind_blog-Image.jpg&#8221; alt=&#8221;logo of The Open Mind on PBS hosted by Alexander Heffner&#8221; title_text=&#8221;The Open Mind_blog Image&#8221; _builder_version=&#8221;4.14.7&#8243; custom_padding=&#8221;||0px||false|false&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;||0px||false|false&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; box_shadow_style=&#8221;preset2&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.14.7&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; header_font=&#8221;||||||||&#8221; header_line_height=&#8221;1.3em&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; custom_padding_tablet=&#8221;25px||||false|false&#8221; custom_padding_phone=&#8221;0px||||false|false&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><a href=\"https:\/\/www.alexanderheffner.com\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Alexander Heffner<\/span><\/a><span style=\"font-weight: 400;\"> is a journalist, author, lecturer, and host of <\/span><a href=\"https:\/\/www.theopenmind.com\/\" target=\"_blank\" rel=\"noopener\"><i><span style=\"font-weight: 400;\">The Open Mind<\/span><\/i><\/a><span style=\"font-weight: 400;\">, a weekly one-on-one interview show distributed as a podcast and on PBS stations across the U.S.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The show is the longest running public media series in the country, having originally aired during the Eisenhower administration in 1956 when it was hosted by broadcast pioneer and Alexander\u2019s grandfather <a href=\"https:\/\/en.wikipedia.org\/wiki\/Richard_Heffner\" target=\"_blank\" rel=\"noopener\">Richard D. Heffner<\/a>.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The show\u2019s current incarnation covers politics, media, science, technology, the arts, and other elements of civic life while aiming to restore truth and democratic values to public discourse. <\/span><\/p>\n<p>[\/et_pb_text][et_pb_cta title=&#8221;File Transfer for Documentary Teams&#8221; button_url=&#8221;https:\/\/app.massive.io\/en\/signup&#8221; button_text=&#8221;Sign-Up for MASV&#8221; module_class=&#8221;starttrial&#8221; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; header_level=&#8221;h5&#8243; header_font=&#8221;||||||||&#8221; header_text_color=&#8221;#FFFFFF&#8221; header_font_size=&#8221;27px&#8221; header_line_height=&#8221;1.3em&#8221; background_color=&#8221;#202332&#8243; background_color_gradient_start=&#8221;#3d72e7&#8243; background_color_gradient_end=&#8221;#202332&#8243; background_color_gradient_direction=&#8221;206deg&#8221; custom_button=&#8221;on&#8221; button_text_color=&#8221;#FFFFFF&#8221; button_bg_use_color_gradient=&#8221;on&#8221; button_bg_color_gradient_start=&#8221;#3d72e7&#8243; button_bg_color_gradient_end=&#8221;#53a0fe&#8221; button_bg_color_gradient_direction=&#8221;293deg&#8221; button_border_width=&#8221;0px&#8221; button_border_radius=&#8221;50px&#8221; button_use_icon=&#8221;off&#8221; button_custom_padding=&#8221;10px|42px|10px|42px|true|true&#8221; custom_margin=&#8221;||20px||false|false&#8221; link_option_url=&#8221;https:\/\/app.massive.io\/en\/signup&#8221; border_width_top=&#8221;10px&#8221; border_color_top=&#8221;#3d72e7&#8243; border_color_left=&#8221;#3d72e7&#8243; box_shadow_style=&#8221;preset2&#8243; box_shadow_horizontal=&#8221;-13px&#8221; box_shadow_style_button=&#8221;preset1&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; button_border_width__hover_enabled=&#8221;on|hover&#8221; button_custom_padding__hover_enabled=&#8221;on|hover&#8221; button_custom_padding__hover=&#8221;|2em|||false|false&#8221; button_border_width__hover=&#8221;0px&#8221;]<\/p>\n<p>Share raw, unedited interview footage with your post-production team.<\/p>\n<p>[\/et_pb_cta][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.14.7&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;|411px||auto|false|false&#8221; custom_padding=&#8221;0px|141px||141px|false|false&#8221; custom_padding_tablet=&#8221;0px|0px||0px|false|false&#8221; custom_padding_phone=&#8221;0px|0px|0px|0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text content_tablet=&#8221;<\/p>\n<h2>MASV: Better File Transfer Right Out of the Box<\/h2>\n<p>&#8221; content_phone=&#8221;<\/p>\n<h2>MASV: Better File Transfer Right Out of the Box<\/h2>\n<p>&#8221; content_last_edited=&#8221;off|desktop&#8221; module_id=&#8221;challenge&#8221; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; header_3_text_color=&#8221;#1a87c4&#8243; header_4_text_color=&#8221;#1a87c4&#8243; header_4_font_size=&#8221;25px&#8221; custom_margin_tablet=&#8221;||0px||false|false&#8221; custom_margin_phone=&#8221;||0px||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;20px||||false|false&#8221; custom_padding_tablet=&#8221;20px||||false|false&#8221; custom_padding_phone=&#8221;||0px||false|false&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>The Challenge: Files That Are Too Big To Move<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.14.7&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; header_font=&#8221;||||||||&#8221; header_line_height=&#8221;1.3em&#8221; width=&#8221;100%&#8221; max_width=&#8221;100%&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; custom_padding_tablet=&#8221;25px||||false|false&#8221; custom_padding_phone=&#8221;&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p><span style=\"font-weight: 400;\">For a new documentary series in production, Heffner needed to start transferring large video and audio files from various U.S. locations to his editor.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Previously, he had used <a href=\"https:\/\/massive.io\/alternatives\/dropbox-alternative\/\">Dropbox<\/a> and <a href=\"https:\/\/massive.io\/alternatives\/wetransfer-alternative\/\">WeTransfer<\/a> as a transfer solution but this had become a bottleneck in the <a href=\"https:\/\/massive.io\/industries\/post-production\/\">post production<\/a> process. This problem only got worse once the team began work on a new docuseries involving <a href=\"https:\/\/massive.io\/file-transfer\/how-much-is-one-terabyte\/\">terabytes<\/a>\u2019 worth of even larger files.<\/span><\/p>\n<blockquote>\n<p><span style=\"font-weight: 400;\">\u201cIt was a failure,\u201d he explains. \u201c<strong>Our files were too big for WeTransfer. There was very little to no progress made on transfers<\/strong>, even overnight and carrying over 24 hours. They could not grasp the magnitude of the files, which were basically dead on arrival.\u201d<\/span><\/p>\n<\/blockquote>\n<p><span style=\"font-weight: 400;\">Heffner says he needed to upgrade their <a href=\"https:\/\/massive.io\/solutions\/send-large-files\/\">large file transfer solution<\/a> ASAP \u2014 or risk further delays.<\/span><\/p>\n<p>[\/et_pb_text][et_pb_video src=&#8221;https:\/\/www.youtube.com\/watch?v=60TG9DJxAB0&#038;t&#8221; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; box_shadow_style=&#8221;preset2&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_video][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.14.7&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;|411px|0px|auto|false|false&#8221; custom_padding=&#8221;0px|141px|0px|141px|false|false&#8221; custom_padding_tablet=&#8221;0px|0px|0px|0px|false|false&#8221; custom_padding_phone=&#8221;0px|0px|0px|0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text content_tablet=&#8221;<\/p>\n<h2>MASV: Better File Transfer Right Out of the Box<\/h2>\n<p>&#8221; content_phone=&#8221;<\/p>\n<h2>MASV: Better File Transfer Right Out of the Box<\/h2>\n<p>&#8221; content_last_edited=&#8221;off|desktop&#8221; module_id=&#8221;solution&#8221; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; header_3_text_color=&#8221;#1a87c4&#8243; header_4_text_color=&#8221;#1a87c4&#8243; header_4_font_size=&#8221;25px&#8221; custom_margin_tablet=&#8221;||0px||false|false&#8221; custom_margin_phone=&#8221;||0px||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;20px||||false|false&#8221; custom_padding_tablet=&#8221;20px||||false|false&#8221; custom_padding_phone=&#8221;||0px||false|false&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>The Solution: MASV &#8211; Night and Day Difference<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.14.7&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; header_font=&#8221;||||||||&#8221; header_line_height=&#8221;1.3em&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; custom_padding_tablet=&#8221;25px||||false|false&#8221; custom_padding_phone=&#8221;&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p><span style=\"font-weight: 400;\">After an editor suggested he give <a href=\"https:\/\/massive.io\/\">MASV<\/a> a try, Heffner says it was like light and day. <strong>MASV worked; the other platforms did not.<\/strong> He says he immediately switched and hasn\u2019t looked back since.<\/span><\/p>\n<blockquote>\n<p><span style=\"font-weight: 400;\">\u201cIt all worked so smoothly,\u201c explains Heffner, who regularly uses MASV to transfer files. \u201cThe fact that you can also pause an upload on MASV when you\u2019re off the grid and never lose any progress is impressive and extremely helpful.\u201d\u00a0<\/span><\/p>\n<\/blockquote>\n<p><span style=\"font-weight: 400;\">The new documentary series has required transferring gigantic <a href=\"https:\/\/massive.io\/how-to\/how-to-transfer-raw-footage\/\">raw files<\/a> from shooting locations in Maine, North Carolina, New Mexico, and other locations to <a href=\"https:\/\/massive.io\/customer-stories\/motion-picture-enterprises\/\">New York<\/a> and South Dakota. \u201cIt works just as well transferring to multiple people,\u201d he says.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Although he hasn\u2019t used MASV\u2019s more advanced features just yet \u2014 such as <a href=\"https:\/\/massive.io\/product\/masv-portals\/\">Portals<\/a>, <a href=\"https:\/\/massive.io\/product\/automated-file-transfer\/\">Automations<\/a>, and some <a href=\"https:\/\/massive.io\/integrations\/\">Cloud Integrations<\/a> \u2014 Heffner says the most noticeable jump in performance was after he began using MASV\u2019s <\/span><a href=\"https:\/\/massive.io\/product\/desktop-app\/\"><span style=\"font-weight: 400;\">Desktop app<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<blockquote>\n<p><span style=\"font-weight: 400;\">\u201c<strong>MASV&#8217;s performance blew everything else out of the water<\/strong>,\u201d explains Heffner. \u201cAnd I was working in a variety of different settings; some with lower upload speeds, and others with faster upload speeds. Even when there were low upload speeds, it took time to download, but it worked. It didn&#8217;t stall.\u201d<\/span><\/p>\n<\/blockquote>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; text_font_size=&#8221;18px&#8221; background_color=&#8221;#f2f4f9&#8243; custom_padding=&#8221;3%|3%|3%|3%|true|true&#8221; custom_padding_last_edited=&#8221;off|desktop&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>\ud83c\udf0e Related<span class=\"notion-enable-hover\" data-token-index=\"0\" data-reactroot=\"\">:\u00a0<\/span><\/strong><a href=\"https:\/\/massive.io\/customer-stories\/curiosity-stream\/\"><span class=\"notion-enable-hover\" data-token-index=\"0\" data-reactroot=\"\">How Curiosity Stream Receives Files from Remote Locations<\/span><\/a><\/p>\n<p>[\/et_pb_text][et_pb_cta title=&#8221;Make the Switch to MASV&#8221; button_url=&#8221;https:\/\/app.massive.io\/en\/signup&#8221; button_text=&#8221;Sign-Up for MASV&#8221; module_class=&#8221;starttrial&#8221; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; header_level=&#8221;h5&#8243; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;27px&#8221; header_line_height=&#8221;1.3em&#8221; background_color=&#8221;#202332&#8243; background_color_gradient_start=&#8221;#3d72e7&#8243; background_color_gradient_end=&#8221;#202332&#8243; background_color_gradient_direction=&#8221;206deg&#8221; custom_button=&#8221;on&#8221; button_text_color=&#8221;#FFFFFF&#8221; button_bg_use_color_gradient=&#8221;on&#8221; button_bg_color_gradient_start=&#8221;#3d72e7&#8243; button_bg_color_gradient_end=&#8221;#53a0fe&#8221; button_bg_color_gradient_direction=&#8221;293deg&#8221; button_border_width=&#8221;0px&#8221; button_border_radius=&#8221;50px&#8221; button_use_icon=&#8221;off&#8221; button_custom_padding=&#8221;10px|42px|10px|42px|true|true&#8221; custom_margin=&#8221;||20px||false|false&#8221; link_option_url=&#8221;https:\/\/app.massive.io\/en\/signup&#8221; border_width_top=&#8221;10px&#8221; border_color_top=&#8221;#3d72e7&#8243; border_color_left=&#8221;#3d72e7&#8243; box_shadow_style=&#8221;preset2&#8243; box_shadow_horizontal=&#8221;-13px&#8221; box_shadow_style_button=&#8221;preset1&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; button_border_width__hover_enabled=&#8221;on|hover&#8221; button_custom_padding__hover_enabled=&#8221;on|hover&#8221; button_custom_padding__hover=&#8221;|2em|||false|false&#8221; button_border_width__hover=&#8221;0px&#8221;]<\/p>\n<p>Get fast, easy, and secure delivery of large media files.<\/p>\n<p>[\/et_pb_cta][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding_last_edited=&#8221;on|tablet&#8221; _builder_version=&#8221;4.14.7&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;|141px||141px|false|false&#8221; custom_padding_tablet=&#8221;0px|0px||0px|false|false&#8221; custom_padding_phone=&#8221;0px|0px||0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text content_tablet=&#8221;<\/p>\n<h2>MASV: A Frictionless Workflow<\/h2>\n<p>&#8221; content_phone=&#8221;<\/p>\n<h2>MASV: A Frictionless Workflow<\/h2>\n<p>&#8221; content_last_edited=&#8221;off|desktop&#8221; module_id=&#8221;result&#8221; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; header_4_text_color=&#8221;#1a87c4&#8243; header_4_font_size=&#8221;25px&#8221; custom_margin_phone=&#8221;||0px||false|false&#8221; custom_margin_last_edited=&#8221;off|desktop&#8221; custom_padding=&#8221;||||false|false&#8221; custom_padding_tablet=&#8221;20px||||false|false&#8221; custom_padding_phone=&#8221;||20px||false|false&#8221; custom_padding_last_edited=&#8221;off|desktop&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>The Result: You Don&#8217;t Need to Turn Anywhere Else Besides MASV<\/h2>\n<p>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/massive.io\/wp-content\/uploads\/2021\/06\/MASV-Open-Graph-Featured-Image-1024&#215;538.jpg&#8221; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.14.7&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; header_font=&#8221;||||||||&#8221; header_line_height=&#8221;1.3em&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; custom_padding_tablet=&#8221;25px||||false|false&#8221; custom_padding_phone=&#8221;0px||||false|false&#8221; custom_padding_last_edited=&#8221;off|tablet&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">Alexander Heffner and <\/span><i><span style=\"font-weight: 400;\">The Open Mind<\/span><\/i><span style=\"font-weight: 400;\"> were able <strong>to get up and running and transfer files using MASV in just minutes<\/strong>, with no tutorials or training required. \u201cIt\u2019s seamless,\u201d he says. \u201cAnd very intuitive.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But Heffner says <strong><span style=\"background-color: #ffffa3;\">the most important impact MASV has made for the team is its speed and reliability<\/span><\/strong>.<\/span><\/p>\n<blockquote>\n<p><span style=\"font-weight: 400;\">\u201cAs soon as I discovered MASV, I could not forget WeTransfer any faster,\u201d he says with a laugh. \u201cMASV operates in a whole different world, really. Which means your customers can have the ultimate confidence that there&#8217;s not going to be a failure.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cFor anybody who&#8217;s disheartened at the upload capacity of other platforms, this is the immediate correction course. You don&#8217;t need to turn anywhere else besides MASV.\u201d<\/span><\/p>\n<\/blockquote>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; text_font_size=&#8221;18px&#8221; background_color=&#8221;#f2f4f9&#8243; custom_padding=&#8221;3%|3%|3%|3%|true|true&#8221; custom_padding_last_edited=&#8221;off|desktop&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>\ud83e\udde0 More <span class=\"notion-enable-hover\" data-token-index=\"0\" data-reactroot=\"\">Documentaries: <\/span><\/strong><span class=\"notion-enable-hover\" data-token-index=\"0\" data-reactroot=\"\"><a href=\"https:\/\/massive.io\/customer-stories\/groundstorm-media\/\">Using MASV to Get Documentary Footage Out of Ukraine<\/a><\/span><\/p>\n<p>[\/et_pb_text][et_pb_cta title=&#8221;MASV File Transfer&#8221; button_url=&#8221;https:\/\/app.massive.io\/en\/signup&#8221; button_text=&#8221;Sign-Up for MASV&#8221; module_class=&#8221;starttrial&#8221; _builder_version=&#8221;4.14.7&#8243; _module_preset=&#8221;default&#8221; header_level=&#8221;h5&#8243; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;27px&#8221; header_line_height=&#8221;1.3em&#8221; background_enable_color=&#8221;off&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_start=&#8221;#3d72e7&#8243; background_color_gradient_end=&#8221;#53a0fe&#8221; background_color_gradient_direction=&#8221;292deg&#8221; custom_button=&#8221;on&#8221; button_text_color=&#8221;#3d72e7&#8243; button_bg_color=&#8221;#FFFFFF&#8221; button_border_width=&#8221;0px&#8221; button_border_radius=&#8221;50px&#8221; button_use_icon=&#8221;off&#8221; button_custom_padding=&#8221;10px|42px|10px|42px|true|true&#8221; link_option_url=&#8221;https:\/\/app.massive.io\/en\/signup&#8221; box_shadow_style=&#8221;preset2&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; button_border_width__hover_enabled=&#8221;on|hover&#8221; button_custom_padding__hover_enabled=&#8221;on|hover&#8221; button_custom_padding__hover=&#8221;|2em|||false|false&#8221; button_border_width__hover=&#8221;0px&#8221;]<\/p>\n<p>Get free credits to use with the fastest, large file transfer service available today, MASV.<\/p>\n<p>[\/et_pb_cta][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u201cAs soon as I discovered MASV, I could not forget WeTransfer any faster.\u201d<\/p>\n","protected":false},"author":13,"featured_media":119079,"parent":211,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-include-heading.php","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-119071","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/massive.io\/wp-json\/wp\/v2\/pages\/119071","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/massive.io\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/massive.io\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/massive.io\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/massive.io\/wp-json\/wp\/v2\/comments?post=119071"}],"version-history":[{"count":0,"href":"https:\/\/massive.io\/wp-json\/wp\/v2\/pages\/119071\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/massive.io\/wp-json\/wp\/v2\/pages\/211"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/massive.io\/wp-json\/wp\/v2\/media\/119079"}],"wp:attachment":[{"href":"https:\/\/massive.io\/wp-json\/wp\/v2\/media?parent=119071"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}